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Frequently Asked Questions

How Long Has Contractor Excellence Consulting & Coaching Been Around?

Contractor Excellence Consulting & Coaching was founded after a journey that many business owners can relate to.


In 2020, we purchased a 30-year-old HVAC company and set out to build something better. Through improved processes, stronger leadership, and a relentless focus on operational excellence, we grew the business from $1.5 million to over $3 million in annual revenue between 2020 and 2023. After successfully selling the company, we realized that the lessons we learned could help other independent contractors achieve similar results.


That's why we began working with home service businesses in 2025, helping owners streamline operations, improve profitability, and build companies that support their personal and professional goals.


In 2026, we launched our online Skool Community, giving contractors access to:

  • Business management and growth strategies
  • Educational articles and resources
  • Downloadable templates, forms, and documents
  • Sample scripts and SOPs that can be customized for their businesses
  • Group discussions and peer networking opportunities
  • Direct access to experienced industry professionals


Our mission is simple: help contractors build stronger, more valuable businesses.

What Types of Companies Do You Work With?

While our personal experience comes primarily from the HVAC and plumbing industries, the principles we teach apply to almost any service business that sends technicians or crews into the field to serve customers.


We commonly work with companies in:

  • HVAC
  • Plumbing
  • Electrical
  • Water Treatment
  • Garage Door Service
  • Landscaping
  • Other field service businesses


If your company relies on scheduling jobs, dispatching technicians, serving customers, and managing profitability, there's a good chance our systems and strategies can help.


At the end of the day, successful businesses share many of the same fundamentals regardless of the trade.

What Is the Value of Membership?

We offer three membership levels designed to provide value based on where you are in your business journey.


Free Membership

Our free membership offers tremendous value with absolutely no obligation or cost. Members receive:

  • Access to our community
  • The ability to engage with other contractors
  • Direct access to our team's contact information for questions and support


Paid Memberships

In addition, paid members of our Premium plan gain access to an expanding library of practical resources, including:

  • Templates and forms
  • Sample documents
  • Business tools and resources
  • Training materials
  • SOPs and scripts


VIP Membership

For owners who want more personalized support, our VIP Membership includes everything from our Premium Membership plus up to two hours of one-on-one video coaching each month.


These sessions can be used for:

  • Business strategy discussions
  • Operational challenges
  • Financial and growth planning
  • Leadership development
  • Team training
  • Custom projects and implementation support


Think of it as having an experienced business advisor available to help you tackle the challenges that matter most to your company.

What Will You Do With My Information?

Your privacy matters to us.


The Skool platform shares very limited information with community owners. In most cases, we only see your name or your chosen Skool username. We do not receive access to your email address unless you choose to share it directly with us.


If you contact us outside of Skool by phone, text, or email, we'll use the information you provide solely to:

  • Communicate with you
  • Answer your questions
  • Provide support and services
  • Share information you've requested


We never sell, distribute, or share your personal information with outside organizations.


Any information you provide through the Skool platform is governed by Skool's own privacy policy, while any information you share directly with us remains private within our organization.

Will You Encourage Me to Sell My Business?

Absolutely not.


Our philosophy is built around one simple idea: Your Business. Better.


Whether your goal is to grow, scale, create more freedom, prepare for future succession, or eventually sell your company, the decision is always yours.


Yes, we successfully sold our own home service business. However, we also recognize that selling is not the right path for every business owner.


Everything we teach is designed to increase the value, stability, and performance of your business. What you ultimately choose to do with that value is entirely your decision.


Our role is not to tell you where your journey should end.


Our role is to help you take the next step with confidence and build a business that serves your goals, your family, and your future.


No matter where you want to take your business, we're here to help you get there.